Privacy Policy

Athens VIP Daily Tours

Last updated: 19 October 2026

At Athens VIP Daily Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or request a private tour.

We process personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek data protection legislation.

1. Who We Are

Athens VIP Daily Tours is a private tour experience brand operated by JOHNALEX EE, the company behind TransferHop.

We specialise in private sightseeing tours, shore excursions and tailor-made travel experiences in Athens and mainland Greece.

Data Controller: JOHNALEX EE

Registered Address: 14 Skra Street, Kallithea 17673, Athens, Greece

Website: https://athens-vipdailytours.com

Contact Email: contact@athens-vipdailytours.com

Athens VIP Daily Tours and TransferHop operate under the same legal entity. Where relevant, services may be coordinated through the company’s transportation network and operational systems, subject to this Privacy Policy.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect:

Contact Information: Your name, email address and telephone number.
Tour Booking Details: Preferred tour, travel date, pickup time, number of guests, selected vehicle and pickup location.
Special Requests: Information you voluntarily provide about your itinerary, preferences or travel arrangements.
Communication Records: Messages and enquiries exchanged through our website, email or WhatsApp.
Technical Information: IP address, browser type, device information and essential website usage data, where applicable.

Please avoid submitting sensitive personal information unless it is necessary for your request.

3. How We Use Your Information

We process personal data to:

Respond to enquiries and provide tour information.
Review, arrange and confirm private tour requests.
Coordinate pickup arrangements and communicate relevant travel details.
Share necessary booking information with drivers, guides and other service providers involved in your experience.
Provide customer assistance before and after your tour.
Maintain website security and improve our services.
Comply with applicable legal and regulatory obligations.

We do not sell your personal information.

4. Legal Basis for Processing

Depending on the circumstances, we process personal data on the following legal grounds:

Contractual Necessity: To take steps at your request before entering into a contract or to arrange services you have booked.
Legitimate Interests: To respond to enquiries, manage our operations, prevent misuse and maintain website security, where those interests are not overridden by your rights.
Legal Obligations: To comply with applicable accounting, tax or other legal requirements.
Consent: Where required, including for optional cookies or direct marketing communications.

Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.

5. Sharing Your Information

We may share relevant personal information with trusted parties when necessary to provide our services, including:

Professional drivers and transportation providers.
Licensed tour guides, when requested.
Other suppliers directly involved in arranging your private experience.
Website hosting, email and technical service providers.
Public authorities where disclosure is legally required.

Only information reasonably necessary for the relevant purpose is shared.

Where appropriate, service providers are subject to contractual confidentiality and data protection obligations.

6. Bookings and Payments

Our website allows visitors to submit private tour booking requests.

Submitting a request does not necessarily constitute an immediately confirmed reservation. Our team may contact you to verify availability, clarify arrangements and confirm the service.

Where payment is made directly to a driver or another service provider, that provider may process payment-related information independently.

Athens VIP Daily Tours does not collect or store payment card details through its tour enquiry form.

7. Cookies and Third-Party Services

Our website may use cookies and similar technologies to support essential functionality, security and user preferences.

Depending on the services enabled, the website may also use third-party features such as embedded maps, spam protection or analytics.

Non-essential cookies and similar technologies requiring consent will be used only where the appropriate consent has been obtained.

You can manage applicable cookie preferences through our website’s cookie controls and your browser settings.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods depend on the nature of the information, the status of a booking, applicable legal obligations and any need to establish or defend legal claims.

Information that is no longer required will be deleted or anonymised, subject to applicable legal requirements.

9. International Data Transfers

Some technology or communication providers may process personal information outside the European Economic Area.

Where international transfers occur, we take steps to ensure that appropriate safeguards are in place, as required by applicable data protection legislation.

You may contact us for further information about relevant safeguards.

10. Your Data Protection Rights

Subject to applicable legal conditions, you have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete data.
Request deletion of personal data.
Request restriction of certain processing activities.
Object to processing based on legitimate interests.
Request data portability where applicable.
Withdraw consent where processing relies on consent.
Lodge a complaint with a competent supervisory authority.

To exercise your rights, please contact:

contact@athens-vipdailytours.com

We will respond within the timeframe required by applicable law.

11. Data Security

We implement appropriate technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no method of internet transmission or electronic storage can guarantee absolute security.

12. External Websites

Our website may contain links to external websites, including transportation partners and third-party services.

These websites operate under their own privacy policies. We encourage visitors to review those policies before providing personal information.

13. Children’s Privacy

Our services may be booked for families travelling with children.

Booking information should be submitted by a parent, guardian or another authorised adult. Where details about children are necessary for travel arrangements, we use them only for the relevant service and applicable legal purposes.

14. Complaints

If you have concerns about how your personal information is processed, please contact us first so we can review your request.

You also have the right to lodge a complaint with the:

Hellenic Data Protection Authority (HDPA)

1–3 Kifisias Avenue, 115 23 Athens, Greece

Website: https://www.dpa.gr

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, legal requirements or data processing practices.

The latest version will be published on this page with an updated revision date.

16. Contact Us

For questions about this Privacy Policy or the handling of your personal information, please contact: