Terms of Use

Athens VIP Daily Tours

Last updated: 19 October 2026

Welcome to Athens VIP Daily Tours.

By accessing our website, submitting a booking request or using our services, you agree to these Terms of Use. Please read them carefully before requesting or confirming a private tour.

Athens VIP Daily Tours is operated by JOHNALEX EE, the company behind TransferHop.

1. About Our Services

Athens VIP Daily Tours offers private sightseeing tours, day trips, shore excursions and tailor-made travel experiences in Athens and mainland Greece.

Our experiences may include private transportation, professional drivers, suggested itineraries and optional additional services, depending on the selected tour.

Services may be arranged or delivered in cooperation with independent transportation providers, licensed tour guides and other professional partners.

The specific services included in each experience are described on the relevant tour page or communicated in the individual booking confirmation.

2. Booking Requests and Confirmation

Visitors may submit booking requests through our website by providing their preferred tour, date, pickup time, number of guests, vehicle selection and contact information.

Submitting a booking request does not constitute a confirmed reservation.

All requests are subject to availability and review by our team.

A reservation becomes confirmed only after the customer receives explicit confirmation from Athens VIP Daily Tours by email or another agreed communication channel.

No deposit or advance payment is required to submit or confirm a booking.

Customers are responsible for providing accurate booking information and notifying us promptly of any changes that may affect their arrangements.

3. Prices and Payments

Prices displayed on our website are starting prices for private tours and may vary depending on the selected vehicle, number of guests, itinerary and any additional services requested.

No advance payment or deposit is required to submit or confirm a booking.

Payment is made directly to the assigned driver upon completion of the tour, unless a different arrangement has been expressly agreed with the customer in advance.

Athens VIP Daily Tours does not process online payments or collect or store credit card information through its booking request form.

The final tour price, including any agreed additional services, will be communicated to the customer before the reservation is confirmed.

Any optional services, such as licensed tour guides, additional stops or itinerary extensions, may involve additional charges, which will be communicated and agreed upon in advance.

4. Cancellations and Booking Changes

We understand that travel plans may change, and we aim to offer a flexible and convenient booking experience.

Customers may cancel their private tour reservation without a cancellation fee.

If you need to cancel or modify your booking, we kindly ask that you inform us as early as possible by email or through the contact details provided in your booking confirmation.

Changes to the tour date, pickup time, number of guests, selected vehicle or itinerary are subject to availability and may affect the final price.

If a customer does not arrive at the agreed pickup location without prior notice, the booking may be considered a no-show and the service may be cancelled.

No cancellation or no-show fees are charged under our standard booking policy.

If Athens VIP Daily Tours is unable to provide a confirmed experience, we will contact the customer as soon as reasonably possible to discuss suitable alternatives.

Nothing in this section affects any mandatory rights available to customers under applicable law.

5. Tour Itineraries and Duration

Tour descriptions and suggested itineraries are provided to help customers understand the nature of each experience.

The order of visits, stops and approximate duration may be adjusted due to traffic, weather conditions, opening hours, local restrictions, safety considerations or customer preferences.

Tour durations are approximate unless expressly agreed otherwise.

Admission to archaeological sites, museums and other attractions is subject to their operating hours, availability and applicable entrance requirements.

Unless expressly stated as included, entrance tickets, meals, beverages, personal expenses and other third-party services are not included in the tour price.

6. Transportation and Professional Drivers

Private tours may include transportation provided by professional drivers or authorised transportation partners.

Vehicle availability depends on the selected experience, passenger capacity and operational requirements.

Where necessary, an equivalent vehicle suitable for the confirmed passenger group may be offered, subject to the agreed booking conditions.

Customers must provide accurate information regarding the number of passengers and luggage to help ensure that an appropriate vehicle is arranged.

Transportation services must be provided in accordance with applicable Greek legislation and relevant safety requirements.

7. Licensed Tour Guides

A professional driver does not automatically provide the services of a licensed tour guide.

Licensed tour guides may be arranged upon request, subject to availability and any additional agreed charges.

Where professional guiding services are not expressly included in the confirmed booking, customers should not assume that guided visits inside archaeological sites or museums are provided.

8. Customer Responsibilities

Customers are expected to:

Provide accurate personal and booking information.
Arrive at the agreed pickup location at the confirmed time.
Inform us promptly of relevant changes, delays or cancellations.
Follow reasonable safety instructions provided by drivers, guides and attraction staff.
Respect local regulations, cultural sites and other participants.
Ensure that they possess any documents or tickets required for their activities.

Customers should inform us in advance of any mobility requirements or other practical needs that may affect their arrangements.

We will review such requests and advise whether suitable arrangements can be made.

9. Delays and Unforeseen Circumstances

Travel experiences may be affected by circumstances outside our reasonable control, including severe weather, road closures, strikes, traffic disruptions, public authority restrictions or unexpected site closures.

Where such circumstances materially affect a confirmed booking, we will make reasonable efforts to communicate with the customer and discuss available alternatives.

Nothing in these Terms excludes any cancellation, refund or other rights that customers have under applicable law.

10. Responsibility and Liability

Athens VIP Daily Tours aims to arrange services with care and professionalism.

The allocation of responsibility for any particular service depends on the role of JOHNALEX EE, the relevant service provider, the agreed booking conditions and applicable law.

We are not responsible for losses arising solely from inaccurate information supplied by customers or circumstances beyond our reasonable control, except where liability cannot lawfully be excluded.

Nothing in these Terms limits or excludes liability for fraud, wilful misconduct, personal injury or other matters where such limitation or exclusion is prohibited by applicable law.

11. Personal Data and Privacy

We collect and process personal information necessary to respond to enquiries, arrange bookings and provide customer support.

For further information about how we handle personal data, please review our Privacy Policy:

https://athens-vipdailytours.com/privacy-policy/

12. Website Content and Intellectual Property

The text, branding, photographs, graphics, design elements and other original content appearing on this website are owned by JOHNALEX EE or used under appropriate licences, unless otherwise indicated.

Unauthorised reproduction, redistribution or commercial use of protected content is prohibited without the permission of the relevant rights holder, except where permitted by law.

13. External Links and TransferHop

Our website may contain links to external websites or related services.

Athens VIP Daily Tours is operated by JOHNALEX EE, the same legal entity behind TransferHop.

Private transportation bookings made through the TransferHop website or application may be subject to the specific terms applicable to that service.

We encourage visitors to review the relevant terms before completing a booking through an external website or platform.

14. Changes to These Terms

We may update these Terms of Use to reflect changes in our services, business operations or applicable legal requirements.

Updated Terms will be published on this page with the relevant revision date.

Changes will not retroactively remove rights or alter agreed booking conditions where doing so would be unlawful.

15. Governing Law and Disputes

These Terms are governed by Greek law, subject to any mandatory consumer protection rules that may apply.

Any dispute arising in connection with our services will be addressed in accordance with applicable law and the jurisdiction rules governing the particular dispute.

Customers may also have access to applicable consumer complaint or alternative dispute resolution procedures.

16. Contact Information

For booking enquiries, changes, cancellations or questions regarding these Terms, please contact:

Athens VIP Daily Tours

Operated by JOHNALEX EE

Registered Address: 14 Skra Street, Kallithea 17673, Athens, Greece

Email: contact@athens-vipdailytours.com

Website: https://athens-vipdailytours.com